Design is how I read a system.
I’m a UX designer with a background in visual communication and experience working within education environments, specialising in research‑driven problem solving, systems thinking, and design that improves user experience, workflows and performance outcomes.
Systems, not just interfaces.
As Visual Lead and Reprographics Administrator at Ark Acton Academy, I manage operational workflows and work with stakeholders across a fast‑paced educational setting. That has sharpened how I coordinate complex processes, communicate across teams, and improve structured systems that serve both efficiency and the people using them.
I’m most interested in design that goes past the interface — how digital tools, workflows and learning environments can be shaped to improve outcomes. I’m currently developing work around training systems, competency tracking and performance evaluation.
A process built around evidence, not assumptions.
Discover
First‑hand exposure, interviews and observation to find the real problem before touching a screen.
Define
Synthesise findings into clear problems and a repeatable system, not a one‑off fix.
Design
Wireframes through to high‑fidelity, grounded in the constraints the system actually operates under.
Reflect
Honest evaluation of what shipped versus what is still a hypothesis — and what I’d validate next.
Where I’ve worked.
Visual Lead & Reprographics Administrator
Run the school’s print and visual workflows for ~100 staff, working with stakeholders across departments and senior leadership.
Reprographics Assistant
Supported the print request service before stepping into the Visual Lead role.
UI/UX Designer
Designed user‑centred digital experiences for web and application products, working with developers and stakeholders to turn business requirements into intuitive interfaces. Supported end‑to‑end design — research, wireframing, prototyping, UI — in an agile environment.
Lead Web Designer (Freelance)
Led a complete website redesign to match an updated brand identity — modernising the design, improving navigation and optimising mobile responsiveness.
Web Designer (Internship)
Designed a brand identity and website from zero for a B2B/B2C beauty‑industry platform — see the case study.
Foundations.
MA, UX Design
BA, Visual Communication Design
What I bring to a team.
Research craft, systems thinking and design execution — equally comfortable running a stakeholder conversation and shipping the fix it surfaced.
Design and research skills
Tools
Let’s build something worth using.
Open to full‑time UX design and research roles — I’d love to hear what you’re working on.